1. Acceptance of Terms
By accessing and using IroningServices.com.au ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
IroningServices.com.au is a platform that connects customers seeking ironing services with professional ironing service providers across Australia. We facilitate the connection between customers and providers but do not provide the ironing services ourselves.
3. User Accounts
3.1 Account Creation
To use certain features of our service, you may be required to create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
3.2 Account Termination
We reserve the right to terminate accounts that violate these terms or for any other reason at our discretion.
4. Service Providers
4.1 Provider Responsibilities
Service providers using our platform must:
- Provide accurate business information
- Maintain appropriate insurance and licenses
- Deliver services as described and agreed
- Comply with all applicable laws and regulations
- Maintain professional standards and customer service
4.2 Provider Verification
While we strive to verify provider information, we cannot guarantee the accuracy of all provider details. Customers should exercise due diligence when selecting service providers.
5. Customer Responsibilities
Customers using our service agree to:
- Provide accurate service requirements and contact information
- Pay for services as agreed with providers
- Treat providers with respect and professionalism
- Provide honest feedback and reviews
- Comply with provider policies and requirements
6. Payment and Fees
6.1 Service Fees
We may charge fees for certain services. All fees are clearly disclosed before service provision. Payment is processed securely through our third-party payment processors.
6.2 Refunds
Refund policies are determined by individual service providers. We facilitate communication between customers and providers regarding payment disputes but are not responsible for refund decisions.
7. Prohibited Activities
Users are prohibited from:
- Using the service for illegal purposes
- Harassing or threatening other users
- Providing false or misleading information
- Attempting to circumvent security measures
- Interfering with service operation
- Using automated systems to access the service
8. Intellectual Property
The content, features, and functionality of IroningServices.com.au are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
9. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY.
12. Indemnification
You agree to indemnify and hold harmless IroningServices.com.au and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.
13. Dispute Resolution
Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration in accordance with Australian law. You agree to waive any right to a jury trial.
14. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Australia. Any legal proceedings shall be brought in the courts of Australia.
15. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.
16. Contact Information
If you have any questions about these Terms of Service, please contact us at: