1. Introduction
IroningServices.com.au ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact details (email, phone number)
- Address and location information
- Service preferences and requirements
- Payment information (processed securely through third-party providers)
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referral source
3. How We Use Your Information
We use the collected information for the following purposes:
- Connecting customers with ironing service providers
- Processing service requests and bookings
- Improving our website and services
- Communicating with you about services and updates
- Ensuring security and preventing fraud
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers to fulfill your requests
- When required by law or to protect our rights
- With your explicit consent
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: